Job
Satisfaction – An Illusion or a Real Possibility?
Released on
= April 25, 2005, 12:02 pm
Press Release
Author = Sarah Hightower Hill /Chandler Hill Partners
Industry = Human
Resources
Press Release
Summary = Only 27 percent of respondents to a recent poll considered
their jobs to be satisfying
Press Release
Body = A recent Chandler Hill Partners poll asking job seekers to
comment on the level of satisfaction with their current job indicated
that only 27 percent of respondents considered their jobs to be
satisfying.
A 27 percent
satisfaction rate is an alarmingly low number considering that job
satisfaction impacts productivity levels, quality of interaction
in the corporate culture and society in general as workers return
to their private lives with the stress and frustrations accumulated
during the workday.
The financial
impact brought about by a less than empowered workforce may be so
large and so obscure it defies calculation. Additionally, it may
account in part for some of the major issues currently effecting
our economic growth, such as outsourcing or the hiring of undocumented
workers.
Based on these
findings and the trickle-down nature of its impact, job satisfaction may very well be one of the most serious issues facing our nation
today.
What does it
take to be satisfied in one’s job?
Money, yes certainly,
as a society we are still validated somewhat by the salaries we
command individually, but another poll taken by Chandler Hill Partners
indicates that money isn’t the only ingredient in job satisfaction.
Recognition
and reward are the goals when human resource departments sit down
to design Employee Motivation Programs, but our clients tell us
other things play even larger roles; issues such as personal challenge,
personal reputation, the company’s
image in the community and its impact to humanitarian and environmental
concerns.
It’s a
pretty well known fact that Americans work hard, more often than
not putting in longer hours than our counterparts in other countries.
While we have designed and marketed products and business systems
that have revolutionized the world’s economy
and have achieved an unparalleled standard of living, we take fewer
days off, and our vacations usually do not equal the standard expected
vacation holiday of
European workers.
So what’s
the problem? Why are 73 percent of us dissatisfied with what we
are doing professionally? There
is no clear answer, but when asked, our clients generally point
to a lack of fulfillment, of having a role in anything considered
really important or having no possibility of making a difference
to the world around them.
The question
in my mind then is whose responsibility is it to provide a satisfying
work experience?
Certainly organizations
have a moral and legal obligation to create working conditions that
foster satisfaction by eliminating negative factors such as unfair
pay, discrimination, hostility, harassment, and safety and security
risks.
Those legal
issues in and of themselves however will not grant the kind of satisfaction
most people seek. For some it will forever remain an elusive pursuit
while others will find satisfaction regardless of the conditions,
pay, or behavior of the employer. Obviously personal attitude and
individual perception play a role.
For those of
us who find job satisfaction to be increasingly elusive, perhaps
a breakdown or prescription of individual, measurable elements will
help in this pursuit.
Self Knowledge
— Understanding one’s personal combination of acquired
skills and innate talents is critical. Satisfaction will only happen
when an ability to excel is present and when one can feel proud
of the day’s accomplishments. Identifying these skills and
talents then is the first step in determining whether or not a particular
job has any chance at all of providing satisfaction to an individual.
Environment
— Clearly if a person is to be satisfied he or she must be
in an environment that provides a foundation on which they can utilize
those skills and
talents in ways that give outlet to creative expression, or quiet
participation – whatever the level of the individual, the
environment must be conducive.
Growth and Challenge
— None of us want to be in the same position when we finish
our careers as when we started. Even those who are not high achievers
or less aggressive in their pursuit of promotion and career advancement
still want to know that there is space for them to move forward.
Recognition
and Reward — Just like none of us want to be stuck in the
same no-growth, no-advancement position for all of our lives –
as workers, most want to
be recognized and rewarded for their positive contributions.
This prescription
works equally well for the employer or human resource department
who want to make sure that each employee is properly matched to
the demands of the specific job, has an environment resplendent
with the appropriate tools, license,
and space to function optimally, is provided growth opportunity
and opportunity to learn and be challenged, and finally, who cares
enough about the individual employee to recognize and reward appropriately.
With this litmus
test, (1) self knowledge, (2) environment (3) growth and challenge
(4) recognition and reward, any individual can begin an analytical
evaluation of their current situation and look critically at the
world of work around them to
determine where and what might bring them greater job satisfaction
and thus enhance the quality of their lives at work and at home.
Employers can
apply the same critical evaluation when developing role definitions
and structuring their organizational charts. Their motive is, of
course, the bottom line. Less waste and absenteeism, and greater
productivity are the rewards of a satisfied, empowered workforce.
As America moves
away from the engorged labor pool created by the Boomer Generation,
emphasis on job satisfaction may very well become the recruiting
mantra, if not the mandate for the next generations of workers.
About the Author:
Sarah Hightower
is CEO of Chandler Hill Partners, the Nation’s leading career
search specialists. For nearly 15 years, Sarah Hightower has been
successful in helping mid- to high-level executives and professionals
outperform the competition.
Her clients
have included executives, managers and support personnel, as well
as employees from both public and private sectors across an array
of industries.
Her groundbreaking
work in the career development field has resulted in targeted, solution-oriented
services that deliver the most effective and fastest search cycle
times.
Sarah is also
the architect and driving force behind Chandler Hill Partners’
community service program “Find Your Future” -- a two
part strategy helping motivate high school students to stay invested
in their education while helping drop outs to find career opportunities.
Other articles by Sarah Hightower Hill include:
• Returning to Change – Soldiers Back on the Job: www.returningtochange.com
• Complaints in the Workplace – The Fine Art of Complaining:
www.workplace-complaints.com
• Non-Competes – To Sign or Not to Sign? : www.signing-noncompetes.com
• Non-Competes – Should We Or Shouldn’t We? An
employer’s perspective : www.using-noncompetes.com
• Embellished Resumes - A Real Problem: www.embellishedresumes.com
• Body Language Can Make or Break Interviews : www.interview-body-language.com
Web Site = http://www.job-satisfaction.net
Contact Details
= Chandler Hill Partners
5151 E. Broadway Blvd.
Suite 600
Tucson, AZ 85711
1-888-715-4889
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