Released on = January 27, 2007, 2:22 pm

Press Release Author = Derek Meade/Volante POS Systems

Industry = Food & Beverage

Press Release Summary = Baycrest, a premier academic health sciences center focused
on aging, provides care and service to approximately 2,000 people a day through the
Baycrest Geriatric Health Care System. This system includes wellness programs,
residential housing and outpatient clinics, to a 472-bed nursing home, and a 300 bed
continuing care hospital facility. So when they saw that their cafeteria’s aging
cash register system was in dire need of attention, they turned to Tesoro
Technologies Inc.’s Volante Systems and NCR to come to their aid.
The staff at Baycrest were using antiquated, 20 year old cash registers, which were
not only slow and inefficient, but had also become impossible to repair. Making the
simplest changes to a menu item had become a complex task requiring hours of work.
For Andrea Bronstein, Project Manager at Baycrest, the time had come for a new,
powerful, and reliable point of sale system that would increase efficiency,
productivity, and hopefully impact the bottom line as well. After sourcing out a few
POS companies, Bronstein finally decided on Tesoro’s Volante Systems for the
software engine, and NCR’s RealPOS 7 terminals for the hardware.
“In addition to our patients and residents, we also welcome outside business. We
needed a reliable point of sale system that wouldn’t go down in case of a network
failure.” explains Bronstein.
Baycrest made a wise choice- Volante leads the POS industry with its innovative
Redundancy Management System. Once data is entered into the system, its integrity is
immediately protected. With other POS systems, server failure leads to an entire
system crash, bringing your business to a grinding halt. However, Volante’s unique
implementation allows all terminals to be connected yet function independently,
ensuring that business will continue to run smoothly in the event of a terminal or
server failure. Few, if any, POS systems on the market today offer this “fault
tolerant” solution. More information can be found on Volante’s website,
www.volantesystems.com.
Making changes to menu items and simple programming was also very important to
Bronstein. “We were looking for something where changes could be made without having
to be on the floor. With the old system we had in place, it would take hours at each
register to make any changes at all. Now, we can update the whole system quickly
from the back office.”
The installation at Baycrest not only represents the first partnership between
Volante Systems and NCR, it’s also the first install in a senior’s community for
both companies. This installation has taken technology at Baycrest from
irreparable, antiquated cash registers to a state of the art, java based point of
sale system that offers, among other features, platform independence, data synching
and peer to peer technology.

Volante is developed entirely in Java. Java is a platform independent language,
meaning that Volante will run on the operating system of your choice, either
Windows. Linux, Unix, or Windows and Linux, for example. This can translate not
only into increased flexibility for customers, but into some real cost savings as
well. The ability to run on Linux can save proprietors costly Window’s licensing
fees, for example. In addition to having a powerful processor and an extremely
rugged touch screen monitor, NCR\'s RealPOS 7 terminals are certified for Linux and
Microsoft® operating systems, from MS DOS to Windows® XP. The partnership between
Volante and NCR has been a win-win situation for everyone.

Implementing this type of technology was a big step forward for a facility such as
Baycrest, who has already seen the benefits. “We’ve definitely noticed more accurate
tax reporting.” Bronstein adds. “We’re now also keeping better track of actual
sales, inventory control, etc. Everything is now streamlined, so the cost benefits
will be sure to come.”

And for the many veteran staff at Baycrest, who had become accustomed to the aging
registers, training on the new system was a non-issue. Bronstein was surprised and
relieved at how quickly the staff adapted to the new system. “We needed a system
that was very staff oriented. The whole system is now user friendly and easy to use.
Some of our staff have been here a long time, and they found the system easy to
grasp. We set up in the morning, around 8am, and we trained the staff on the spot.
The system was very simple and straightforward, most of the staff had it down in a
couple of hours.” Baycrest staff will also realize some of their own demands as
well, which were impossible to meet with the old system. “The staff have been
requesting debit processing, which is finally now possible.” says Bronstein.

For Andrea Bronstein and Baycrest, Volante Systems and NCR have breathed new life
into their food and beverage operation. Baycrest’s point of sale system has finally
joined their health care services in being a premier, 21st century solution.
# # #
For more information on Point of Sale Software from Volante, please call Annette
Ennamorato, Director of Sales & Operations at 416.522.1825, or contact Annette by
email at sales@volantesystems.com



Press Release Body = Baycrest, a premier academic health sciences center focused on
aging, provides care and service to approximately 2,000 people a day through the
Baycrest Geriatric Health Care System. This system includes wellness programs,
residential housing and outpatient clinics, to a 472-bed nursing home, and a 300 bed
continuing care hospital facility. So when they saw that their cafeteria’s aging
cash register system was in dire need of attention, they turned to Tesoro
Technologies Inc.’s Volante Systems and NCR to come to their aid.

The staff at Baycrest were using antiquated, 20 year old cash registers, which were
not only slow and inefficient, but had also become impossible to repair. Making the
simplest changes to a menu item had become a complex task requiring hours of work.
For Andrea Bronstein, Project Manager at Baycrest, the time had come for a new,
powerful, and reliable point of sale system that would increase efficiency,
productivity, and hopefully impact the bottom line as well. After sourcing out a few
POS companies, Bronstein finally decided on Tesoro’s Volante Systems for the
software engine, and NCR’s RealPOS 7 terminals for the hardware.
“In addition to our patients and residents, we also welcome outside business. We
needed a reliable point of sale system that wouldn’t go down in case of a network
failure.” explains Bronstein.

Baycrest made a wise choice- Volante leads the POS industry with its innovative
Redundancy Management System. Once data is entered into the system, its integrity is
immediately protected. With other POS systems, server failure leads to an entire
system crash, bringing your business to a grinding halt. However, Volante’s unique
implementation allows all terminals to be connected yet function independently,
ensuring that business will continue to run smoothly in the event of a terminal or
server failure. Few, if any, POS systems on the market today offer this “fault
tolerant” solution. More information can be found on Volante’s website,
www.volantesystems.com.

Making changes to menu items and simple programming was also very important to
Bronstein. “We were looking for something where changes could be made without having
to be on the floor. With the old system we had in place, it would take hours at each
register to make any changes at all. Now, we can update the whole system quickly
from the back office.”

The installation at Baycrest not only represents the first partnership between
Volante Systems and NCR, it’s also the first install in a senior’s community for
both companies. This installation has taken technology at Baycrest from
irreparable, antiquated cash registers to a state of the art, java based point of
sale system that offers, among other features, platform independence, data synching
and peer to peer technology.

Volante is developed entirely in Java. Java is a platform independent language,
meaning that Volante will run on the operating system of your choice, either
Windows. Linux, Unix, or Windows and Linux, for example. This can translate not
only into increased flexibility for customers, but into some real cost savings as
well. The ability to run on Linux can save proprietors costly Window’s licensing
fees, for example. In addition to having a powerful processor and an extremely
rugged touch screen monitor, NCR\'s RealPOS 7 terminals are certified for Linux and
Microsoft® operating systems, from MS DOS to Windows® XP. The partnership between
Volante and NCR has been a win-win situation for everyone.

Implementing this type of technology was a big step forward for a facility such as
Baycrest, who has already seen the benefits. “We’ve definitely noticed more accurate
tax reporting.” Bronstein adds. “We’re now also keeping better track of actual
sales, inventory control, etc. Everything is now streamlined, so the cost benefits
will be sure to come.”

And for the many veteran staff at Baycrest, who had become accustomed to the aging
registers, training on the new system was a non-issue. Bronstein was surprised and
relieved at how quickly the staff adapted to the new system. “We needed a system
that was very staff oriented. The whole system is now user friendly and easy to use.
Some of our staff have been here a long time, and they found the system easy to
grasp. We set up in the morning, around 8am, and we trained the staff on the spot.
The system was very simple and straightforward, most of the staff had it down in a
couple of hours.” Baycrest staff will also realize some of their own demands as
well, which were impossible to meet with the old system. “The staff have been
requesting debit processing, which is finally now possible.” says Bronstein.

For Andrea Bronstein and Baycrest, Volante Systems and NCR have breathed new life
into their food and beverage operation. Baycrest’s point of sale system has finally
joined their health care services in being a premier, 21st century solution.




Web Site = http://www.volantesystems.com

Contact Details = Contact: Annette Ennamorato
Director, Sales & Operations
Volante POS Systems
1188 Martin Grove Rd
Toronto, ON
Canada
416.522.1825
sales@volantesystems.com
www.volantesystems.com