Released on: August 20, 2008, 1:24 am

Press Release Author: James Anderson

Industry: Telecommunications

Press Release Summary: Local Phone Company awarded for excellence in all areas of
customer service by independent quality assurance firm.

Press Release Body: DALLAS, June 25, 2008 - Sage Telecom, Inc. has been recognized
for quality customer service by HyperQuality, Inc., the premier contact center
quality assurance firm.
“Our clients are some of the top companies in the world, and we created our
recognition program to honor truly exemplary performance in agent recognition, QA
program improvements, and QA performance,” said Howard Lee, HyperQuality Founder.
“The awards are a culmination of input and feedback from all of our associates, from
evaluators to account managers, to identify the best of the best in these arenas.”
“It is exciting to be recognized by a company that truly understands what customer
service means,” said Brian Kushner, Sage CEO. “We are thrilled to be one of the
firms acknowledged from HyperQuality’s impressive list of clients for our efforts
and successes in our customer service center.”

About Sage Telecom
Since 1996, Sage Telecom has been delivering outstanding local phone service at a
remarkably low cost to our customers. By January 2005, Sage was providing telephone
service to more than 550,000 residential and small business customers. Sage provides
local phone service and nationwide long distance in thirteen states.

About HyperQuality, Inc.
Founded in 2003, HyperQuality is the leading provider of third-party quality
assurance. With a strong focus on call center operations, the company evaluates
millions of interactions annually between contact center agents and customers and,
using advanced analytics, generates actionable feedback to rive performance
improvement. Ultimately, HyperQuality helps companies – including some of the most
well-known names in the travel, retail, financial services, education and utility
industries – improve the quality and effectiveness of their customer interactions.
In addition to quality evaluations, HyperQuality collects, evaluates and analyzes
other forms of customer data, including customer and employee surveys; shopping
experiences and marketing programs. HyperQuality is a global business with corporate
headquarters at 1118 Post Avenue in
Seattle. For more information, visit www.hyperquality.com.


Web Site: http://wwww.hyperquality.com

Contact Details: 1118 Post Avenue
Seattle, Washington 98101.
(206) 494 3426
quality.james@gmail.com