ACF Car Finance Gives Valeters A Chance To Shine
Released on: December 19, 2011, 12:36 pm
Author:
Jane Whittle
Industry:
Automotive
Valeting staff at a national used car dealership are being
given the chance to buff up their CVs on a special training programme
created by the company.
ACF Car Finance Limited says it believes that valeters deserve a higher status in
the motor industry, and should be given more credit for their crucial role in the
sales operation.
Now such staff will have the opportunity to shine by completing a formal skills
training course in order to become accredited as an ACF Car Finance "car
cosmetician".
The programme combines in-house learning with a two-day residential course tutored
by valeting experts at the Letchworth headquarters of car care product leaders
Autoglym.
According to Leyton Cooper, Divisional Group Buying Manager at ACF Car Finance,
vehicle valeting is regarded by the company as a vitally important part of its
business strategy:
"Our aim is to provide a buying experience for customers which is on a par with
that provided by leading main dealers - and that includes preparing cars to
motorshow standards of presentation.
"Achieving this state can take many hours for each vehicle, which is why all of our
used car showrooms employ at least one full-time valeter with no other
responsibilities.
"Their task is not just to bring cars up to a near-new appearance, but to remove
every possible trace of previous ownership so that the vehicle appears as fresh as
when it left the factory.
"Our valeters are provided with state of the art cleaning equipment, and the best
possible cleaning and cosmetic products - but it's ultimately their skills which
deliver the perfect result.
"That's why ACF Car Finance has
decided to formalise its valet training procedure, and linked with an external
skills provider who will also set a final examination of competence," said Leyton.
Successful completion of the new training programme, he commented, could also put
the company's car valeters on the road to new career opportunities in the business:
"We have a very strong policy at ACF Car Finance of encouraging individual
development, and many of our sales and management staff started out in more manual
job roles.
"If someone shows evidence of a determination to succeed in any area of the
business, we will encourage them to take their ambitions as far as possible," said
Leyton.
The company, he added, had recently decided to move exclusively to Autoglym products
after an exhaustive test and comparison of all leading car care preparations.
ACF Car Finance specialises in supplying used cars, via a national showroom network,
to the growing number of people whose credit records affect their borrowing ability.
-ENDS-
ACF Car Finance Limited (www.acfcarfinance.co.uk) is Britain’s leading supplier of
high-quality used cars to people whose credit status might otherwise prevent them
from obtaining car credit. ACF Car Finance has earned a strong reputation within the finance and
motor industry for its standards of customer care, and the quality of the friendly,
professional advice provided by members of its fully-trained team.
For further information, contact:
Jane Whittle
Marketing Manager
The Funding Corporation
01244 625 683
jane.whittle@thefundingcorporation.com
Twitter: @JaneWhittle @ACFCarFinance
International House
Kingsfield Court
Chester Business Park
Chester CH4 9RF
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